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Lancaster UK Online - Sitemap

The current Virtual Lancaster website is at:

You are looking at an earlier version of the site that was archived on 23.02.17 and is no longer updated.

Lancaster skyline. Photo courtesy of J WoodmanIn this section we've tried to provide links to, and information about, as many local services as we can find - plus lots of other useful resources, local and national...

Go to our new website to get a FREE LISTING there.

Emergency / Crisis services are listed lower down this
     page. Click here or scroll down. Many crises covered.
Animal Welfare Universities
Carer Support Colleges
Disability Resources Secondary Schools
Family History Primary Schools
Lancaster City Council Pre-School
Lancashire County Council Special Needs
LGBT Resources Other course centres
     & tutors
Leisure / Fitness
     (inc Yoga)
MPs & MEPs NHS Services & Helplines
Other Public Services Dentists
Recycling Physiotherapists
Religion / Spirit Foot Care
Tourist / Visitors Centres / Clinics
Travel & Transport Practitioners, Counsellors
     & Therapists
Volunteering Health Support Groups
Weather Other Health Resources
See our A - Z classified directory for more services



Police, Fire, Ambulance,
Coastguard, Mountain Rescue, Cave Rescue. Emergencies only.
For non-emergencies see numbers below
Accident & Emergency Department: Royal Lancaster Infirmary, Ashton Road, Lancaster 01524 65944
Gas emergencies/leaks call:
Do not switch on any lights or appliances or smoke or use a mobile phone in your home if you think there is a gas leak. Open doors and windows.
0800 111 999
The Environment Agency flooding, pollution 0800 80 70 60

Morecambe Bay Food Bank
You will need a voucher from a referring agency to collect 3 days of food.

07591 763130
Visit Morecambe Bay Foodbank on facebook

The Olive-Branch Food Bank, Lancaster

01524 555715
Lancaster & District Homeless Action Centre
Edward Street, Lancaster
01524 842008
Norweb Energi electrical emergencies 0800 195 4141
United Utilities plc
Have a duty to ensure your water supply is drinkable. Any problems on or caused by the public sewerage system should be reported by telephoning United Utilities Plc Service Enquiries on 08456 020406 or writing to United Utilities Plc., Service Delivery, PO BOX 453, Warrington WA55 1SE.
Open between 8am and 8pm Monday to Friday, 8am to 6pm on Saturday, and 8am to noon on Sunday. there is also an emergency service 24 hours a day, 7 days a week.
You can also check out this webpage to see what emergency work may be taking place in your area.

0800 330033
No water supply? Discoloured water? 0845 746 2200
Problems with drains and sewers: 0845 602 0406 Pollution hotline 0800 0151230
Spotted a leak? 0800 330 033


Samaritans lonely, depressed, suicidal?
21 Sun Street, Lancaster LA1 1EW (8.30am - 9.30pm daily)

0845 7 909090

Lancashire Constabulary
The constabulary site includes details of local police stations and community beat teams.
Plus facts, figures and data about the work and structure of the Constabulary, as well as up-to-date news on crime-fighting initiatives and developments from around the county and important information on crime prevention.

Lancashire Constabulary (Northern Division) Diversity Link Worker. "My aim is to link Polish community (and other ethnic minorities) from Morecambe, Lancaster, Garstand, Fleetwood and area with the Police. My role is also to encourage people to report crime, especially hate crimes.
My working days are Wednesday, Thursday and Friday 8am - 4pm.
Aneta HusejkoNazywam sie Aneta Husejko i pracuje w policji jako tzw .Diversity Link Worker w polnocnej czesci (Northern Division) Lancashire Constabulary. Moim celem jest wspomaganie splecznosci polskiej (jak rowniez przedstawicieli innych mniejszosci narodowych z okolic Morecambe i Lancaster) i policji we wzajemnej komunikacji. Moja rola jest rowniez zachecanie ludzi do zglaszania przestepstw, zwlaszcza tych, ktore sa sa wynikiem rasizmu. Moje dni pracy to sroda, czwartek i piatek w godzinach od 8 do 16.
Tel: 01524 596912, Mob: 07958071052.
(For an emergency call 999, in any other cases 0845 125 35 45).

Divisional Commander, Northern Division, (Lancaster, Morecambe and Wyre):
Ch Supt Richard Bayly, Lancaster Police Station, Thurnham Street, Lancaster, LA1 1YB

Lost Property
Lancaster Police Station deals with Lost Property. For property lost in taxi cabs, go to Palatine Hall in Dalton Square, Lancaster.

(Northern) Divisional Headquarters: Thurnham Street, Lancaster, LA1 1YB

01524 63333

01524 596732

: Poulton Square, Morecambe, LA4 5PZ
Telephone: 01524 596933

01524 596932
Lancaster Fire Station
01524 60193
Lancaster Ambulance 01524 67496
Social Services Dept. Emergency Duty Team, for emergencies outside office hours 0845 602 1043
Domestic Abuse / Violence
Lancaster Domestic Abuse Service offers a range of confidential services and local advice. They can also offer practical and material support to those at risk of or suffering abuse. To arrange to talk to / meet with a local adviser contact the Blackpool office of Empowerment on 0300 32 32 100.
Women's Aid UK 0808 2000 247
WA North West 0161 636 7525
Fylde Coast Men's Support 07932 898274 Mon-Fri 9am - 6pm
Men's Advice Line 0808 801 0327
Broken Rainbow LGBT 0800 999 5428
Racist Incident Report Lines
Lancaster City Council Tel: 01524 67099
Police Tel: 01524 63333
Rape/Sexual Assault
See Lancashire Safe Centre Specialist Sexual Assault Team Guide: 'What to do if you have been raped in Lancashire'. This is for men and women.
You can also connect with the Safe Centre Support Team via Lancaster Police. Whether you think you can get a prosecution or not, you can still get real confidential help and support. Your attacker may already be under suspicion for previous offence(s).
Please try to preserve any physical or material evidence that may assist a prosecution, as it will not only help you, but also help prevent further sexual assaults on others.
01524 63333






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